Privacy Policy
At Cring Coco, we are committed to protecting your privacy and ensuring the security of your personal information. This policy outlines how we collect, use, and safeguard your data.
Information We Collect
Personal Information
We may collect the following personal information when you interact with our services:
- Contact details (name, email address, phone number, company information)
- Business information (company size, industry, purchasing requirements)
- Communication preferences and inquiry details
- Transaction history and order information
Technical Information
We automatically collect certain technical information:
- IP address, browser type, and device information
- Website usage patterns and navigation behavior
- Cookies and similar tracking technologies
How We Use Your Information
Business Operations
- • Process inquiries and quotations
- • Manage orders and deliveries
- • Provide customer support
- • Maintain business relationships
Service Improvement
- • Analyze website performance
- • Enhance user experience
- • Develop new products and services
- • Market research and analytics
Communication
- • Send product updates and catalogs
- • Share industry insights
- • Notify about new services
- • Respond to inquiries
Legal Compliance
- • Meet regulatory requirements
- • Maintain business records
- • Ensure quality standards
- • Protect intellectual property
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
Service Providers
Trusted third-party service providers who assist in operating our website, conducting business, or serving you.
Legal Requirements
When required by law, court order, or government regulation, or to protect our rights and safety.
Business Transfers
In connection with any merger, acquisition, or sale of company assets, with appropriate notice to affected users.
Data Security and Protection
Encryption
SSL/TLS encryption for data transmission and secure storage protocols.
Access Control
Restricted access to personal information on a need-to-know basis.
Regular Audits
Periodic security assessments and compliance reviews.
Important Security Notice
While we implement robust security measures, no method of transmission over the internet is 100% secure. We continuously update our security practices to protect your information.
Your Rights and Choices
Under applicable privacy laws, including the Personal Information Protection Law (PIPL) and Cybersecurity Law, you have the following rights:
How to Exercise Your Rights
To exercise any of these rights, please contact us using the information provided in the "Contact Us" section. We will respond to your request within the timeframe required by applicable law.
Cookies and Tracking Technologies
What Are Cookies
Cookies are small text files stored on your device when you visit our website. They help us provide you with a better browsing experience and analyze website usage.
Essential Cookies
Required for website functionality and security.
Analytics Cookies
Help us understand how visitors interact with our website.
Marketing Cookies
Used to deliver relevant advertisements and track campaign effectiveness.
Managing Cookie Preferences
You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.
International Data Transfers
As a global manufacturer serving international markets, we may transfer your personal information across borders to provide our services effectively.
Transfer Safeguards
- Standard contractual clauses approved by relevant authorities
- Adequacy decisions for certain jurisdictions
- Binding corporate rules and certification schemes
- Explicit consent where required by law
Data Localization Compliance
We comply with local data residency requirements, including China's Cybersecurity Law and Personal Information Protection Law (PIPL), ensuring that critical personal information is stored within China when required.
Cross-border transfers are conducted only with appropriate legal basis and protective measures in place.
Contact Us
Privacy Inquiries
Data Protection Officer
For specific privacy concerns, data subject requests, or compliance inquiries, please contact our designated Data Protection Officer.
If you are not satisfied with our response, you have the right to lodge a complaint with the relevant supervisory authority in your jurisdiction.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:
Notification Process
- Post the updated policy on our website
- Update the "Last Modified" date
- Notify users via email for material changes
- Provide prominent website notice
Your Continued Use
Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy. If you do not agree with the changes, please discontinue using our services.
We recommend reviewing this policy periodically to stay informed about how we protect your information.